"Anyone who has never made a mistake has never tried anything new." -- Albert Einstein

My drive

❤️ Passionate about facilitating workshops to better understand and solve for your biggest challenges.

🙋Always advocating for our future product adopters by conducting end user research such as observations, card sorting, process flow validation and usability tests.

🧑‍🏫 Constantly learning and knowledge sharing. Mentoring others and developing training is a passion of mine.

🌎 Always looking at the big picture. How might this experience relate to other up/down stream systems.

Work experience

Centene Corporation

User Experience Architect

April 2019 - Present


Senior Business Systems Analyst

December 2018 - April 2019


Business Systems Analyst

February 2015 - December 2018

Concordia Plan Services

Sr Business Analyst

January 2011 - February 2015

KnowledgeLake

Junior Software Developer

December 2008 - January 2011

Education & certification

AJ&Smart - Design Sprint Masterclass Certification

2020

Vatterott College - Bachelors of Computer Science and Information Systems Technology

2006 - 2009


Southern Illinois University Edwardsville

2005 - 2006

  • Completed Intro to Computer Programming with C++


Southwestern Illinois College - Associates of Arts

2003 - 2004

Frequently Used Tools

Figma

Miro

Jira & Confluence

UserZoom

Google Suite (Sheets, Docs, Survey, Draw.io)

Sharpie & Paper